🔄 Return & Refund Policy
Thank you for shopping with Magazaw™. We want you to love your purchase, but if you're not completely satisfied, we’re here to help.
✅ 30-Day Return Guarantee
You have 30 days from the delivery date to request a return or exchange.
To be eligible for a return:
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The item must be unused, unwashed, and in original packaging.
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Proof of purchase (order number or receipt) is required.
❌ Non-Returnable Items
We do not accept returns on:
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Final sale or clearance items
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Gift cards
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Personal care products (e.g. underwear, cosmetics)
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Items marked as non-returnable on the product page
🔁 Exchanges
Need a different size or item?
We’re happy to offer a free exchange for eligible products. Just contact us to begin the process.
💸 Refunds
Once we receive and inspect your return:
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You’ll be notified of the approval or rejection.
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If approved, a refund will be processed to your original payment method within 5 business days.
Please Note:
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Shipping fees (if any) are non-refundable.
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Magazaw™ is not responsible for return shipping costs unless the item was incorrect or damaged.
📦 How to Start a Return
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Email us at support@magazaw.com with your order number and reason for return.
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Our team will provide the return address and instructions.
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Ship the item back securely. You must use a trackable shipping service.
🚫 Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 72 hours of delivery with photos. We’ll send a replacement or issue a full refund.
📩 Contact Us
Need help? We’re here for you:
Email: support@magazaw.com
Address: Res Riad Oulfa GH 3 Entree 7 Appt Rd 80, Casablanca, 20240, Morocco.